Responsible Gaming

Responsible Gambling at FacePoker – Enjoy the Fun, Stay Protected

Betting is for entertainment — not a way to escape life's pressures. FacePoker always wants you to stay in control, enjoy yourself, and stay safe. This page has all the protection tools and information you need.

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Protection Tools

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Age Restriction

Key Concepts

What does responsible gambling actually mean?

Responsible play means treating betting as entertainment — not as a source of income or a way to solve problems. When betting stays fun, it's enjoyable. When it becomes compulsive, that's when problems begin.

Responsible play at FacePoker means you decide how much you play, how long you play, and how much you spend. We want that control to stay with you. All our protection tools are free and available at any time.

Research shows that players who set their own limits before they start betting enjoy it far more and are far less likely to develop problem gambling habits. FacePoker is committed to building that culture.

Remember — losing is a normal part of betting. If you feel compelled to chase your losses, that's a sign of a dangerous mindset.

Healthy vs. Problematic

What's the difference?

Healthy BettingLow Risk

Caution NeededMedium Risk

Need HelpHigh Risk

Healthy bettor: plays within a set budget, accepts losses, and keeps family and work as priorities.

Warning Signs

You're repeatedly going over your budget.

You're chasing losses to try to win back money quickly.

You're hiding your betting activity from family or friends.

You can't stop betting — and trying to stop makes you feel restless or uneasy.

You are spending household or emergency funds on betting.

When you're not betting, you feel low or can't sleep.

Protection Tools

FacePoker's Responsible Gaming Tools

These tools are completely free — no questions asked, no judgment.

Deposit Limit

Set the maximum amount you want to deposit daily, weekly, or monthly — you're in control.

Go to Profile Settings

Select "Limits & Protection"

Enter the amount and save

Session Time Limit

Decide in advance how long you want to play. You'll receive an automatic notification when your time is up.

Enable the session timer in Settings

Choose anywhere from 30 minutes to 8 hours

You'll receive an alert when the time is up

Take a Break (Cool-Off)

If you need a short break, you can pause your account for anywhere from 1 day to 4 weeks.

Go to the "Break" option

Choose a Duration

Takes effect immediately

Self-Exclusion

If you need a longer break, set a self-exclusion lasting anywhere from 1 month to 5 years.

Send a Support Request

Confirm Duration

Activates within 24 hours

Bet Amount Limit

Set the maximum amount you're willing to wager on a single bet — any bets exceeding that limit will be automatically blocked.

Go to the Betting Limits section

Enter your maximum bet amount

Instant Effect

Reality Check

At regular intervals, you'll see a summary of your total transactions, time spent, and current status.

Enable Reality Check

Select break interval

You will receive pop-up notifications

Requests to increase your limit take 48 hours to take effect — this is intentional, giving you time to reconsider decisions made in the heat of the moment. Limit decreases, however, take effect immediately.

Limit Description

Limit activation schedule

Limit Type	Reduce	Increase
Daily Deposit	Instant	48 Hours
Weekly Deposit	Instant	48 Hours
Session Time	Instant	48 Hours
Bet Amount	Instant	48 Hours
Cool-Off Break	Instant	Upon Expiry
Self-Exclusion	Instant	Upon Expiry

How to assess your situation

Take action before things escalate

Step One

Know Yourself

Regularly check how much time and money you're putting into betting.

Step Two

Set Limits

Set your deposit limit and session time before you start betting — you'll find both in Settings.

Step Three

Take Regular Breaks

Take at least a 15-minute break every hour. Playing non-stop impairs your ability to make clear decisions.

Step Four

Seek help when you spot the signs

If you notice any warning signs, reach out to FacePoker Support right away — we'll help you without any judgment.

If you need urgent help, contact FacePoker support — support@facepoker.app

Self-Assessment

Is your betting under control?

Answer the questions below — check the ones that apply to you.

You're consistently spending more on betting than your budget allows.

Losing puts you in a bad mood and makes you want to bet even more.

I hide my betting from family or friends.

I have spent household or emergency funds on betting.

I've tried to stop betting but couldn't.

You feel restless or distracted when you're not betting.

✓ Your betting is within a healthy range. Few or no warning signs — you're playing responsibly. Still, setting a deposit limit is a good habit to keep.

⚠ Some warning signs have been detected. We recommend setting a deposit limit and session time. Use FacePoker's protection tools to stay in control.

🚨 You may need some support. Several significant warning signs have been identified. Activate self-exclusion and reach out to FacePoker support — we're here for you, no questions asked.

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Age Verification

FacePoker ensures that no one under the age of 18 can access the platform. Age verification is mandatory at registration.

❤️

User Wellbeing First

User wellbeing comes before FacePoker's profits. If we detect problematic behaviour, we'll flag it ourselves.

🤝

Non-Judgmental Support

There's no shame in asking for help. The FacePoker support team is here for you — completely confidential and non-judgmental.

FAQs

Frequently Asked Questions

The minimum bet on FacePoker is just ৳10 — which is very accessible in the Bangladesh context and ideal for newcomers. Starting small keeps your risk low and gives you a chance to get familiar with the platform. In Sports Betting, a single bet starts from ৳10, and the same applies to combo bets. Minimum bet amounts in Live Casino games may vary by game — generally starting from ৳20. For responsible gambling, we always recommend starting with small bets and staying within your budget.

Withdrawing from FacePoker is simple. Log in to your account, go to the "Withdrawal" option, enter the amount and your destination number (Mobile Pay/Nagad/Rocket), and confirm. Funds typically arrive within 15 to 60 minutes. Note that KYC verification is required before your first withdrawal — simply upload your NID or passport and verification is usually completed within 24 hours. VIP members enjoy faster processing and higher limits. The minimum withdrawal is ৳500 and the daily maximum is ৳1,00,000.